Shipping Policy

Shipping Policy

Order Processing

• Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or legal holidays.
• Order Confirmation: Once your order is placed, you will receive an email confirmation. Please ensure your shipping address is correct to avoid any delays.

Shipping Rates & Delivery Estimates

• Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
• Delivery Estimates:
  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days
• Delivery Delays: Delivery delays can occasionally occur.  Shipment of some items may take longer. If there is a significant delay, we will contact you via email or phone.

Shipment to P.O. Boxes or APO/FPO Addresses

• We ship worldwide as well as within the U.S., U.S. Territories, and APO/FPO/DPO addresses.  Free standard shipping applies only to items shipped within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

• Order Tracking: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

• International Shipping: ChicElegance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

• ChicElegance is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
• Save Packaging: Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

• Please review our Return Policy to determine eligibility for returns.

Contact Us

• If you have any questions about your order or shipping, please contact us at:
  • Email: chicelegance@myyahoo.com